8mbt Privacy Policy – Your Data, Protected

01 Introduction

This Privacy Policy explains how 8mbt collects, uses, stores, and protects the personal data of players who use the 8mbt platform, including the website and mobile app. It applies to all registered players and visitors to the 8mbt platform.

At 8mbt, we understand that privacy matters — especially when it comes to financial transactions and personal account information. We are committed to handling your data responsibly, transparently, and in line with applicable data protection standards.

By registering an account or using the 8mbt platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

02 Data We Collect

8mbt collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide it in the context of a responsible gaming request.

03 How We Collect Your Data

8mbt collects your personal data through the following channels:

• Direct interactions: When you register an account, make a deposit or withdrawal, contact support, or update your account settings, you provide data directly to us.
• Automated technologies: When you use the 8mbt platform, we automatically collect technical and usage data through cookies, server logs, and similar technologies.
• Payment processors: When you transact via bKash, Nagad, or Rocket, we receive confirmation data from those providers to verify and record your transaction.
• Identity verification services: If we request identity verification, we may use a third-party verification service that processes your identity documents on our behalf.

04 How We Use Your Data

8mbt uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your 8mbt account.
• Process deposits and withdrawals via bKash, Nagad, and Rocket.
• Verify your identity and age in compliance with our legal obligations.
• Detect and prevent fraud, money laundering, and other illegal activity.
• Provide customer support and resolve disputes.
• Send you transactional notifications related to your account activity.
• Monitor your gaming activity to support responsible gaming obligations.
• Improve the performance, security, and features of the 8mbt platform.
• Comply with applicable laws and regulatory requirements.

We will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting support or updating your account notification preferences.

05 Legal Basis for Processing

8mbt processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your deposits and withdrawals.
• Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and fraud prevention purposes.
• Legitimate interests: We process certain technical and usage data to keep the platform secure, prevent fraud, and improve our services. We only do this where our interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — for example, to send promotional communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

06 Sharing Your Data

8mbt does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity verification providers: If you are asked to verify your identity, your documents may be processed by a third-party verification service acting as our data processor.
• IT and infrastructure providers: We use trusted third-party providers for hosting, security monitoring, and platform infrastructure. These providers are contractually bound to protect your data.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulators, or courts where required by law or to protect the rights and safety of 8mbt and its players.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

07 Data Retention

8mbt retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specific retention periods include:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage logs are retained for up to 12 months for security and fraud prevention purposes.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you.

08 Cookies and Tracking Technologies

8mbt uses cookies and similar technologies to operate the platform, remember your preferences, and analyse how the platform is used. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and fix issues. Data collected is aggregated and anonymised.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 8mbt platform.

09 Your Privacy Rights

As an 8mbt player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

• Right of access: You can request a copy of the personal data 8mbt holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

We will respond to all valid requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Security Measures

8mbt takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include:

• TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data stored in our databases.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Minors

The 8mbt platform is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately and delete the associated data.

If you believe a minor has registered on 8mbt, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12 Changes to This Policy

8mbt may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify you via your registered email address or through a notice on the platform before the changes take effect. Continued use of 8mbt after any update constitutes your acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 8mbt handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live chat: Available inside your 8mbt account — fastest response, typically within a few minutes.
• Email: [email protected] — we aim to respond within 24 hours.